Hardware & General has been helping Australians build and renovate for over 60 years. Our mission is to supply great products and service while fostering a culture of respect, growth and community. When you join our team, you become part of a family-owned business that cares about its people and the communities we serve.
We believe in integrity, teamwork and continuous learning. We invest in our people through training and development programs so you can thrive in your career.
Do you love seeing a project come to life, from the first brick to the final touch?
Do you enjoy working with people who share your passion for building and renovating?
Do you want to be part of a company that has been serving the Australian community for over 60 years?
If you answered yes to any of these questions, then you might be the perfect fit for Hardware and General. We are more than just a building supplies business. We are the ultimate destination for tradies, builders, and serious renovators who need quality products, services, and advice. We are the real deal when it comes to building and renovating.
Operations are the life-blood of Hardware and General! The Operations team focus on the overall operations of our business. They provide services to ensure that customers get the products they need, and that their area of the business runs as smoothly and effectively as possible. Without the efforts of the ops team, those at the top can't focus on tasks that only they can do, such as decision-making, communicating with stakeholders, and creating long-term goals and plans.
Our external sales team focuses on pursuing opportunities with our key account customers and ensuring they receive the high level of service they expect. The team works closely with all areas of the business to keep a pulse on customer feedback and needs.
Business Operations include a variety of support functions, that ensure our store operations work effectively. These include: the category management team, the inventory management team, the data team, and the pricing team.
Our retail marketing team helps our brand expand our reach, beyond the front door of each store or location. We also help connect with customers, nurture relationships, and tell our brand story - quality product, proudly Australian and family owned, and the best possible partner to all builders of the Australian Dream.
The finance team handles all functions related to Hardware and General's financial well-being. Generally, that includes a variety of tasks ― including accounting, recordkeeping, administrative work and cash flow.
Our Technology Services team ensures smooth operations by maintaining computer systems, networks, and software. We provide responsive IT support, manage hardware, and safeguard company data through cybersecurity, backups, and system monitoring.
The team also oversees network access and CCTV systems, supporting both digital security and workplace safety. Our focus is delivering reliable technology solutions that keep the business connected and protected every day.
At Hardware & General, our Human Resources team supports every stage of the employee journey, from your first interview to long-term career growth.
We’re passionate about building a positive workplace culture where people feel valued, safe, and empowered to succeed. We’re proud that over 30% of our employees have been with us for more than 10 years, a reflection of our supportive environment and strong company culture. Our recruitment process is guided by clear principles and consistent criteria, ensuring fairness and alignment with Hardware & General’s values.
Our commitment goes beyond hiring. We focus on ongoing learning, professional development, and career opportunities that help each team member grow while contributing to the success of the business. We also ensure full compliance with employment law and oversee employee-related processes such as benefits, promotions, and career progression.
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"I joined Hardware & General as a delivery driver and have grown into a senior manager. The company invests in your success and treats you like family."
— James K.
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