Trade Centre

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Are you a Builder, Plumber, Trade or Home Renovator?

We have the right building materials and products for your project; whether your job is big or small, urgent or planned, residential or commercial – we have your project covered from the foundations to fabulous finish.

Customer Service Centre

The friendly, helpful team in Hardware & General’s Customer Service Centre are your go-to people for quotes, centralised ordering and phone sales.

Ph: 8456-1273
Email: bvquotes@hg.com.au


Trading Hours

Mon – Fri: 7:00 am – 5:00 pm

Saturday: Closed

Sunday: Closed

Get in touch – Drop us a line!

One-Stop Customer Service Centre

For ease in submitting your Request for Quote (RFQ).

Fast Turnaround

Our Customer Service quote team will process your quote request and follow up with you directly. This is the fastest way to receive a quote.

Product Knowledge

Our specialists provide answers to help you make product selection and place an order.

Customer Complaint?

Our friendly and helpful team will take care of any pre or post-order inquiry you may have.

Account Representation

Are you an account customer without a regular rep? Our phone sales team is here to serve you.

Request a Quote Form

Try our free quote and
estimation service

Order Online Form

You can place an order directly
with our Customer Service Centre

Product List Downloads

Make ordering easier
with our product lists

partnering with trades since 1960

In 1960 Hardware & General opened it’s doors to meet the growing need for quality hardware and building materials for professional trades, home builders and home renovators.

Today sees the second and third generations of the MacGregor family continuing to be the driving force behind Hardware & General, with their ingrained passion for hardware and customer service for trade professionals.

Hardware & General is Sydney’s largest independent building and plumbing supplier, now with 6 convienent locations across Sydney, including 20 specialist stores in Brookvale and a delivery fleet of 50 vehicles delivering free from these locations.

This means Hardware & General has the experience and scale to provide professional, quality products, service solutions to large companies, through to sole traders.

Trade Services include;

  • 30 day trade credit accounts
  • Cash accounts – for easy project tracking
  • Free next day delivery with SMS notifications
  • Competitive buying backed by 6 national buying groups
  • Convenient payment facilities
  • Convenient trade opening hours
  • Extensive range -in stock
  • Trade account sales representatives
  • Customer service centre
  • Bulk supply & commercial quotes
  • Plan Take-Off & scheduling services
  • Frame & Truss manufacturing
  • Steel reinforcing cutting & bending
  • Trade learning events with CPD points
  • Modern Showrooms for you and your customers
  • specialised services in each of our stores 

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