Price Match

Terms & Conditions

1. We will match the price if H&G are able to verify the competitor’s price and that the competitor’s offer is current, not expired and in stock.

2. Hardware & General reserve the right not to sell at or below our cost price.

3. To be eligible for a price match the item in question must be identical as to brand, size, model, quality etc. and new stock.

4. Price match policy applies to stocked product lines or product in stock. We will consider matching prices on bulky product delivered direct from our supplier’s factory such as steel roofing and reinforcing product, etc.

5. We exclude items sold in stock liquidations, clearances, auctions, commercial quantities,contract pricing, project quotation, shop soiled, damaged or seconds.

6. The policy applies to competitor’s final price including GST, taxes, fees, delivery and other charges.

7. The competitor in question must be in our geographical market, not overseas or interstate.

8. For fair comparison, competitor’s cash price will be matched on a cash basis.

9. Our 2% settlement discount will be taken into account when using a trade account as the sale method.

10. We may at our discretion match online prices. However we will exclude, online collective buying arrangements, auction scenarios and items not in original packaging, and include online delivery costs in our comparison. Refer to item 3.

11. We reserve the right to exclude from our price match policy, product that is part of a financing deal, cash back or bonus type offer.

12. Our price match policy applies only at the time of the sale. Retrospective adjustments for price matching will not be entered into at a later date.


Stock Liquidation

– competitor’s distress sales or closing down sales. Clearances

– competitor is quitting the product or product range.

Commercial quantities

– quantity for commercial projects or for resale purposes.

Other Terms of Sales

Some stores may not stock all the advertised products, however some products may be ordered. Shelf prices may be lower than advertised to ensure lowest prices every day.