24 Aug H&G Blacktown & Peakhurst Stores are Open
All Hardware & General stores remain open
All Hardware & General stores remain open to support the building industry across Sydney.
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TRADING at H&G Blacktown & H&G Peakhurst stores
Retail COVID-19 Restrictions from 23 August 2021
From Monday 23 August, new restrictions are in effect – applicable only to our Blacktown & Peakhurst stores.
We’re Open to Tradespeople
If you are a tradesperson, we are open as usual to meet all your business needs.
Retail Customers Can Still Shop with Us
Non-tradespeople can shop with us at all stores and we have contactless services available to you.
At Brookvale, Dural, Hornsby, and Mona Vale, trade and non-trade customers can shop as normal, with COVID safety practices in place.
At our Blacktown and Peakhurst locations, non-tradespeople can only order by phone or via shop.hg.com.au
The following options to in-store shopping are always available at all locations:
1) Call and Collect: Call our friendly sales specialists to put your order through and collect at our store. Speak with our staff regarding the safety procedures when collecting the order.
2) Dial and Delivery: Call our friendly sales specialists to put your order through and get it delivered to your home. Ask about FREE delivery.
If you are a non-tradesperson, you may come to the store to pick up orders placed by phone.
In order to comply with the new COVID-19 restrictions, non-tradespersons will not be allowed to enter the store to browse at our Peakhurst and Blacktown locations.
We’re Here to Help You
H&G Blacktown & Peakhurst stores have everything you need during the lockdown.
Need something quick? Call our friendly sales specialists who will make placing your order easy and quick.
Need it right away? Same day pickup is a call away.
Too big to pick up? Would you like it dropped off? Our contactless delivery trucks are happy to drop it tomorrow!
To contact our stores go to: H&G Blacktown or H&G Peakhurst
iN-STORE COVID SAFE PRACTICES
qr code check-in
Before entering our stores, please check-in using the NSW Service code provide
social distancing
Please remain 1.5 metres apart instore
Face Masks
Wearing of face masks is mandatory in our stores
hand washing
We provide hand sanitiser instore for your convenience. Please use frequently.
phone orders
You can place your order, make a payment and arrange delivery over the phone.
List of direct call phone numbers for all of our stores or you can call our
Central Orders & Customer Service Centre on 02 8456 1164
Visit the Hardware & General store directory
online forms
You can place an order through our online order form. Your order is submitted directly to our Customer Service Team who process all online orders. If you place an order after 5:00 pm, they will receive the order on the next business day.
product lists download
When using the online order form, you can locate specific product details on our category product lists.
contactless payments
30 Day Credit Accounts
You can apply online through our trade portal or talk to our Account Customer Support Team
Internet banking details can be found on our Terms & Conditions page.
free next day delivery
Hardware & General Supplies Limited offers a free next day delivery service for stocked items. Free delivery is from the Hardware & General store closest to the point of delivery to the ground floor of any normally accessible site in the Sydney Metropolitan area.
Emergency 2-hour delivery service
Hardware & General offer a 2-hour delivery service of emergency Hot Water Systems to Hardware & General account holders. This fee for this service will be quoted at the time of order